Technology has its moments so if you have an issue during your appointment that you are unable to resolve, contact us. Email Support@ExperChat.com or use App Support to provide details on the issue.
Dropped calls may occur due to network issues with your wireless carrier or due to issues with the wireless connection that either you or the Expert is connected to. In the event of a dropped call, the ExperChat app will try to automatically re-establish the connection. You will also have the option to manually re-establish the dropped call. If you are unable to re-establish your connection, please Contact Us.